Privacy Policy

General Information on Data

By visiting this website certain information are transmitted to the service provider, for example IP-address, type and version of your web-browser, operating system, the website you came from and the time of your visit. This data cannot be used by the service provider to identify individual visitors. The data is exclusively used to improve the popularity, content, and functionality of this website. Whenever it is collected personal or business data (for example e-mail address, name, address, phone number) this is provided by the visitor on a purely voluntary basis. The use of and payment for all services is – so long as technically possible and reasonable – also allowed anonymously or under a pseudonym.

What is collected and stored & How your data is used?

While you visit this site, it will be tracked:

  • Products you’ve viewed: this will be used, for example to show you products you’ve recently viewed
  • Location, IP address and browser type: it will be used this for purposes like estimating taxes and shipping

Cookies:

This website is using cookies to remember who you are when you are browsing this site and to store the contents of your cart for the purpose of reminding you. These cookies will only be set when you consent to allowing additional cookies on this website.
wp_automatewoo_visitor – Used to store a secure key that is unique to you – Expires after 2 years
wp_automatewoo_session_started – Used to flag when you begin interacting with this website – Expires when you end the browser session
automatewoo_do_cart_update – Used to store flag when your stored cart needs to be updated – Expires when you end the browser session
Cookies will be used, also to keep track of cart contents while you’re browsing this site.

Google Analytics:

This website uses Google Analytics, a website analysis service of Google Inc. (“Google”). Google Analytics uses ‘cookies’, text data that are stored on your computer and allow an analysis of your use of the website. The information generated by cookies through your use of this website are normally transferred to Google’s server in the USA and stored there. Through the activation of the IP-anonymisation on this website your IP-address will be abbreviated within the member states of the European Union or the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide other services related to the website usage and the internet usage against the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly; however, please be reminded that in this case you may not be able to fully utilize all the functions of this website.

In addition, you can prevent Google’s processing of data generated by the cookie and your use of the website (including your IP address), as well as the processing of this data by Google, by clicking on the following link: download and install the available browser plugin. For more information, see tools.google.com/dlpage/gaoptout or https://www.google.com/intl/en/policies/ (general information about Google Analytics and Privacy). For more information, visit www.google.com/privacy/privacy-policy.html

When using the Carts function:

A copy of your cart will be stored for 60 days for the purpose of reminding you when your cart is abandoned.

Communication preferences
Your communication preferences will be stored such as whether you have opted in to receive marketing communication. This data is retained until you request the removal of your data.
Communication logs
It will be kept a log of some of the communication that we have with you which may include marketing and transactional emails and/or SMS messages. These are kept for the purpose of improving the service, marketing and communication with you and other customers. These logs are retained until you request removal of your data.

When Booking:
It is collected information about you during the checkout process on the booking/store page.
When you book or purchase from this website, you will be asked to provide information including your name, billing address, email address, phone number, credit card/payment details, and travel accommodation. This information will be used for purposes, such as, to:

  • Send you information about your booking/order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Comply with any legal obligations as applicable, such as calculating taxes
  • Improve the store offerings
  • Send you marketing messages, if you choose to receive them

Generally will be stored information about you for as long as it is needed the information for the purposes for which it is collected and use it, and it is not legally required to continue to keep it. For example, your booking/order information will be stored for 5 years for tax and accounting purposes. This includes your name, email address and billing address.

We may also store comments or reviews if you choose to leave them.

When Making Payments:
Payments are accepted through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.

If you opt-in to receive marketing updates your personal information will be used to provide you with product updates or marketing communications that it is considered to be of interest to you. Personal data may also be used by the internal system to automate processes of the store.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What is shared with others:

There are shared information with third parties who help the service provider’s orders but also helps to store services for future reference; for example — 

  • It is embedded a Facebook widget to allow you to see number of likes/shares/recommends and “like/share/recommend” our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update
  • It is used Google Analytics to track social shares made at our website. Google automatically collect and store certain information in their server logs which includes device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Google Account, in accordance with their data privacy policy: https://policies.google.com/privacy.

How long will be retained your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so can recognized and approved any follow-up comments automatically instead of holding them in a moderation queue. The service provider reserves the right to moderate the comments made on the website, therefore the service provider keeps his right to delete those comments that does not fit the branding and marketing vision of the service provider.

For users that register on the website (if any), it is also stored the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data?

If you have an account on this site, or have left comments, you can request to receive a report of the personal data that was held about you, including any data you have provided. You can also request to have erased by the service provider any personal data that was kept about you. This does not include any data which is mandatory to be kept for administrative, legal, or security purposes.